How to access our services

We welcome all enquiries from many different people, parents, carers, social workers and other professionals who would like to know more about the support we can offer to our potential service users, and our referral process. Our Management team can also tell you about current placements available. 

All referrals to our services should come from the person responsible for the budget, a  broker who will be funding the provision or a Social worker responsible for the individual. We also work directly with Homes and Supported living providers.


Criteria for referral


Our adult services are for people who: 

·       are 18 years of age and over 

·       have a diagnosis of a Learning Disability, Autism or A Mental Health need. 

Referral process


Our referral process has several stages: These are the initial enquiry stage , the referral and assessment , trial session followed by completing Contracts and the commencement of the service



Please get in contact to ask for a referral former complete the form below, which we can send via post or  email. We ask you to complete the form and return it to us. 

Please note that the funder needs to complete the referral form. 

Referral and Assessment 

Once you have returned the completed referral form , the relevant service manager will review it. The person who manages the service will then contact you to talk about your requirements and possibly arrange a visit. 

If an adult meets our referral criteria and we think they can benefit from our support, we will arrange an assessment.  

We carry out an assessment to make sure that we can meet a person's needs. Our staff arrange to meet the person and as many people involved in their support as possible.


The assessment looks at a range of health and social needs and all information is treated confidentially. There is no charge for the assessment. If we believe we can meet those needs, we will make the offer of a place, in writing, to the funder and if appropriate set up a taster session. 

Contract and Commencement 

When confirmation is sent by the funder or responsible individuals that they will be accepting the placement , we send out a formal contract.

We also create a transition plan and a Activity plan for the person who we will be providing support to.  

Once we receive a signed contract, the transition process begins. This is managed by a senior member of staff at the service to make sure the support package is well-planned and managed. 


We cannot start this process until the funder has returned the signed contract.